World BPO Summit 2012

worldbpoThe World BPO Forum is the leading knowledge conference on BPO in North America. The 2011 Summit was targeted to help mid & large sized US companies find the right offshore partnerships and overcome the challenges of globalising in a time efficient manner.

Preparations for World BPO Summit 2012 are already underway and the  dates are 26th -27th June 2012. The conference theme is “Smart Sourcing: Adapting to a multi-shoring/multi vendor platform -- real life insights from experts on what works (and what doesn't work) in dealing with the ‘New Normal’.”

Our key Strategic Partner in the US is SIM ( – an organization of 4,000 CIOs/CTOs/CFOs  of mid sized US cos  (with Revenues in the range of $ 250 million - $ 2 billion) – so the majority of Practitioner Attendees are from this group. In 2011, we also had IBM’s Center for CIO Leadership ( an organization of 2,600 CIOs ) as our Strategic Partner, with Mr Harvey Koeppel, its Executive Director, joining our Board as Vice Chairman.

Given the growing importance of multi-shoring, we would be delighted to have Kenya participate on a larger platform at World BPO/ITO Summit 2012.  Brazil; Argentina; Poland; Scotland; Philippines & Malaysia have participated with us as ‘Country Pavilions’ over the past 2 years and we are in discussions with Colombia; Mexico; Egypt & Jordan for participating as ‘Country Pavilions’ in WBPO 2012.